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The following applies to all persons taking classes offered by CocoonCare.
Purchase: All pricing options must
be fully paid for at the time of purchase.
Use: All pricing options must be used before ther expiry date(s). Expiry dates will be indicated in purchase receipts and/or the title of the relevant pricing option.
Rules & Regulations: All attendees must obey the rules
and regulations posted at the facility. CocoonCare reserves the right to amend,
modify, add or remove any and all rules or regulations, at any time.
Returns: Refunds and prorations are up to the sole discretion of CocoonCare
Cancellations: If Attendee has reserved a space
in a scheduled class and cannot attend, Attendee must provide 6 hours advance
notice to CocoonCare so that such space can be released to other attendees.
If CocoonCare receives notice as required, CocoonCare will permit Attendee to
use the class pass for another scheduled class. No penalty will be imposed
on Attendee for failing to attend. If Attendee is unable to provide 6
hours’ advance notice to CocoonCare as a result of medical reasons or other
exigent circumstances, CocoonCare, in its sole discretion, will determine
whether Attendee shall receive credit for failing to attend the class. Attendee
may have to provide proof if requested.
Carryover of Class Pass: Carryover of class passes beyond their date of expiration
is up to the sole discretion CocoonCare.
Non-Transferable/Non-Assignable: Class passes are not
assignable or transferable by default and must be used by the person purchasing the pass. Any transfers are up to the sole discretion of CocoonCare
General: Attendees of classes do not have to be
members of CocoonCare to take a class.
Changes to Policy: CocoonCare reserves the right to
amend, modify, add or remove any portion or all of this policy at any time.